Terms and Conditions

Oman Luxury – General Terms and Conditions of Sale

These are the General Terms and Conditions of Sale of Oman Luxury E-store (“Oman Luxury” and these General Terms and Conditions of Sale: the “Conditions”. These Conditions will apply to all orders placed by you with Oman Luxury via its webstore ( https://www.omanluxury.om ) or otherwise outside a physical store. By placing an order, you agree to the applicability of these Conditions to the contract entered into between you and Oman Luxury.

These Conditions explain the rights and obligations of the parties, which apply, to your order of products via the webstore of Oman Luxury. For this reason, it is important for you to take the time to read these Conditions carefully. Oman Luxury recommends you to store these Conditions on your computer and/or print them out and keep them so that you can refer to them later.

  • Information about Oman Luxury

    • Oman Luxury is a limited liability company and is incorporated in the Oman . The complete contact details of Oman Luxury can be found below:

Oman Luxury

Muscat, Oman

Phone: +96895356191 – +96898079979

(Saturday through Friday 10:00 a.m. – 10:00 p.m.).

E-mail: info@Omanluxuy.om

  • Your details :

    • In order to facilitate the smooth execution of the contract by Oman Luxury, it is important that you correctly and completely provide your details, such as your name, your e-mail address and shipping address in accordance with the instructions. You are responsible for the correctness of the details provided by you. You will find the complete contact details of Oman Luxury under Article 1 of these Conditions.

    • Oman Luxury will use the details supplied by you only in the manner as indicated in the privacy statement, which you may refer to on its website.

  • Offer and contract :

    • When you place an order via the webstore of Oman Luxury, you will enter into a contract with Oman Luxury. The contract is created as soon as Oman Luxury has sent a confirmation to the e-mail address provided by you.

    • A contract as a result of an offer, which is an obvious mistake and/or error, such as an unusually low price, is not binding for Oman Luxury. Please contact Oman Luxury if you doubt the validity of an offer.

  • Price and payment :

    • The price quoted in the webstore at the moment of placing an order is the total price if applicable, including all taxes and, shipping costs.

    • You may pay for your order in the way indicated in the webstore of Oman Luxury.

    • PayPal payment charges will be charged according to the conditions set out at PayPal. For more details, please visit their website at http://www.paypal.com
    • Paying by PayPal may require a currency transfer if the currency is not available in PayPal and therefore your bank may charge a currency transfer fee to review the terms and conditions of your bank.
  • Order processing and shipment :

    • Oman Luxury will make every effort to process and deliver your order as well and as quickly as possible after receiving full payment.

    • Orders are delivered to the shipping address indicated by you and via the means of delivery chosen by you. The delivery period as shown on the website is an indication. External factors, such as internal availability as well as the payment and means of transport chosen by you, may affect the delivery period.

    • If you have an order delivered outside Oman , it is possible that the country in question will charge additional levies such as import tax. Oman Luxury has no influence or control over such levies and will therefore not be able to inform you thereof. Before placing such an order, you must check yourself whether the items ordered by you can be exported to or imported in the country in question and what the cost is thereof.

    • Title to the products ordered by you is transferred to you at the moment of receipt of full payment by Oman Luxury.

    • Oman Luxury takes great care to ensure that its products are shipped correctly and completely. Should you unexpectedly receive incomplete or damaged products, please contact Oman Luxury immediately.

  • Quality :

    • Oman Luxury makes every effort to show its products on its website as precisely and completely as possible. However, it is in the nature of the offered products that there might be differences (such as color differences) between the picture of the products on the website and the product delivered to you. Should you believe that the delivered product is not the same as the product shown on the website, you may use your return right as described in Article 7 of these Conditions.

    • Obviously, the products from the selection of Oman Luxury meet the quality standards that you may expect. However, we expressly point out that these products have been designed from the point of view of their aesthetics and not with a view to their optimum life span, practical usefulness or ease of use.

  • Return right :

    • Payments are not refundable, and the replacing policy of our products is only eligible if the purchased product is originally damaged.

  • Disputes :

Oman Luxury strives to deliver only the highest possible quality in regards its products and services. However, should you unexpectedly have any complaints, you may send them by phone, by mail or e-mail to:

Oman Luxury

Muscat, Oman

Phone: +96895356191 – +96898079979

(Saturday through Friday 10:00 a.m. – 10:00 p.m.).

E-mail: info@Omanluxuy.om

  • Declaimer :

– Omanluxury will not be responsible if a customer did not answer the delivery team once they contact him/her for delivery within the Sultanate of Oman, the purchased items will be returned to our store.

– Omanluxury will not be responsible if a customer did not receive his/her gift from any of it’s branches within 2 weeks.